Last year Atlassian released a trial version of a new Issue View Screen in the Cloud version of Jira. This blog will walk through the differences between the old and new version. Note: This new View Screen can be turned off by selecting the “Turn off new issue view” link under the ellipses. Selecting this […]
Archive | Administration
Jira Service Desk for Non-Technical Teams
Last week Atlassian announced a shift in Jira Service Desk to further support non-IT teams and business divisions, increasing JSD’s flexibility when deployed with a customer. Specifically targeting HR, Legal and Facilities groups, Atlassian added out-of-the-box templates for JSD Next-Gen projects. Templates include request types that are tailored to a specific business unit with workflows […]
New User Roles
New User Roles on Jira Cloud and their relationship to Groups and Global Permission Jira has recently announced several new user features for the Cloud instance. One major addition is User Roles, which will now allow Admins to categorize users. User Roles come in three types: Basic, Trusted, Site AdministratorUser Roles are different from Project […]
Atlassian Summit 2019: Expium Recap
Excitement was in the air throughout this year’s Atlassian summit. Attendees were delighted by the glitz of Las Vegas, overwhelmed by the music, food and party at the Bash on the Mandalay Bay beach, and thrilled by Atlassian staff (include Scott and Mike) dressed up in Elvis costumes while crooning “Jira! Jira Las Vegas”! Here […]
The Soft Skills of Governance
The Constitutional Convention of the United States was a protracted affair for good reason: planning and implementing governance is hard. When separate parties have competing agendas, compromise becomes the only way forward. And when tempers and fears grow, sometimes compromise becomes more of a personal challenge than a professional one. As with countries, companies are […]
Governance, Taking Responsibility leads to Productivity
Governance is a tricky topic to talk or write about. It is misunderstood, misused, or confusing to most people. Yet the concept of Governance comes into play in every aspect of any organization. Governance and policy should not be viewed as bureaucracy run amok, or heavy handed control. Good Governance can actually prevent bureaucracy and […]
Building Good Governance to support Atlassian Enterprise Growth
Summary Good governance of Atlassian products will ensure controlled scalability, visible change management, and open knowledge sharing across the entire enterprise. Broadly speaking, Enterprise Governance is a structure critical for promoting the best balance between company goals with company growth. Specifically, those Enterprises that depend on Atlassian tools must be versatile and prepared for growth. […]
Overview of User, Groups, Roles & Permissions
Summary In JIRA User, Groups & Roles are located in different places and have different functions and Permissions. This document will review the key functionality and differences around people and permissions in JIRA. User, Groups & Roles Locations The locations of people is in more than one place in JIRA. This represents not only the […]
The 3 Phases of Proper Agile Transformation
Summary As agile coaches and Atlassian Partners, we’ve helped companies of all sizes across varying industries successfully adopt and become agile. Agile is no longer reserved for fast-moving software development teams: Business units, C-level executives, and even military operations are all aspiring to become agile and more responsive so they can stay competitive in a […]
Installing JIRA Data Center in AWS EC2 with Active Directory and SQL
Hello, this is Jack Balbes with Expium’s JIRA Boot Camp. This video is an explanation of how to set up JIRA Data Center in the Amazon Web Services cloud. To do that, we’re going to set up a Virtual Private Cloud and then, inside of that, we’re going to have an Active Directory server, which […]