I often receive questions from JIRA users arising from a lack of understanding of the underlying system architecture. It is not unusual to desire some functionality and instinctively know there must be a way to do it with the data and the tools available, but not quite grasp the best way to accomplish it. Often […]
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JIRA Workflow Design Principles
Anyone familiar with JIRA understands that jumping into building a workflow without an overall plan can lead to problems. While navigating JIRA’s workflow editing tools, half of your brain is focused on your workflow design, and the other half is dealing with the tools. While I encourage new users to try their hand at the […]
How to Reorder Fields
JIRA gives you the ability to reorder fields directly in the user interface. In JIRA Administration -> Issues -> Screens, and a number of other places, you can reorder the fields by moving your cursor over the dotted columns to the left of the field, clicking, and dragging the field to another position. This […]
Is there a best practice for creating custom fields?
Too many fields in a system can impact performance so you want to be careful. Generally it is very important to limit fields in issue types to those fields that are useful. The goal is to make it easier on the user to complete their work. Our basic rule is to use one field for […]
Should I use a Scrum or Kanban agile board?
Ironically the two boards end up being the same with the same options. The difference is that the Scrum board adds a layer of organization and planning in front of the eventual board. If you want to simply display issues and organize them, use Kanban. If you are planning sprints, use Scrum.
How can I report an agile teams effort to a management team that thinks in a waterfall manner?
We have found that creating an issue type to specifically track an initiative, or a major feature to be the most effective. You add all the needed fields to flesh out required reporting in this “Project Management” issue type and keep the burden away from the development team.
JIRA Workflows for 1st Timers
New JIRA users often run into a predictable set of problems when they jump in to build a workflow. If you are new to JIRA, I encourage you to get some training before you move beyond learning and start pushing workflows to users. If you want to get going quickly, here are some guidelines that […]
JIRA Training – The Right Tool
I was reflecting on my time at the Atlassian Summit today and put some pieces together. Throughout the conference I would hear the keynotes (mostly Atlassian leadership) and session speakers wax on about the improvements in the products and where things were going. (On a side note, this was one of the best events I […]
JIRA Training – The Little Things
When I observe various JIRA installations, some common problems tend to bubble to the surface. Many cases of poor adoption or user interaction can be traced back to inadequate setup. As a JIRA Admin or champion you can send a clear message to your users by how you approach the system in the first place. […]
JIRA Training – Workflows
Atlassian’s JIRA is a powerful tool to manage your team and your projects. Having a tool and bringing a tool to bear on a problem are two totally different things. I teach a JIRA Boot Camp class that is three days long and focuses on skills, like workflow configuration, needed to be successful implementing JIRA. What is […]