System Administrators often find themselves caught trying to fulfill the promises and hype that come with a new system purchase. As ERP companies learned the hard way over the last twenty years, a system is only as good as its user adoption. Metrics cannot flow to management without individual users, on a consistent basis, doing […]
Generally the answer is no, this setting is at the system level only. There may be an addon that could accomplish what you want, I found one candidate but I have not used it personally. https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue
The first question is a problem that many people have issues with. Each successive email response adds more and more to the bottom of the message. This is more of an issue with the email server and its configuration than JIRA. Turn off the feature where it dumps the entire thread into responses to JIRA.
From the Atlassian Documentation: For each event notification, JIRA will only send the first encountered email intended for a recipient. Hence, in the case where a user is included in two or more recipient lists (e.g. the Project Lead and current reporter) for one event notification, the user will only receive the first encountered email […]
The easy answer is that Atlassian needs to protect the integrity of their system. Workflows cannot simply be imported, they are part of a bigger setup. Custom fields, screens, and issue types all come along with a workflow. It is possible to import workflows into JIRA Server, this can be done by an experienced administrator.
A student in a recent JIRA Boot Camp commented on how I described agile processes differently than a consultant her company had brought in. She noted that what I described seemed to make more sense. This got me thinking about those differences, why our approaches were different, and why it should matter. I read a […]
Regarding the pop-up you are seeing, please try to use as username only “admin” and use the same password you have for the administrator of the cloud instance.
Strategies for successfully traversing the ever shifting Atlassian UI Atlassian’s JIRA is a fascinating platform for me to use, teach about, and study. I have been working with computers since I was a child in the 80’s. My parents did not buy an Atari game machine when they were popular, we bought an Atari 400 […]
JIRA fields, columns on agile boards, screens, and issue types are all customizable. I encourage companies to use terms that mean something to the team vs using blanket terminology. The easiest example is a “stand up meeting” instead of a “scrum”. Most people do not understand the word scrum outside of rugby so it makes […]
Using custom issue types and multiple nested workflows to bring business management processes into a project without disrupting the core workflow. Last month I had the pleasure of teaching a private JIRA Boot Camp at a national corporation on the East Coast. They had been using JIRA for a while, and had achieved a level […]