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ITSM solutions with Jira Service Management

Expium is your guide to Atlassian’s Jira Service Management, Opsgenie, and Statuspage. Learn how to enable high velocity collaboration between Dev, Ops, and business teams through incident management, change management, and service management.

Jira Service Management

High Velocity ITSM

In this 2-part Webinar series, Expium will accelerate your understanding of Atlassian’s powerful ITSM tools for delivering customer and employee success. Successful ITSM tools allow service teams to quickly deliver value across every team, from IT to HR to Legal:

  • Work becomes visible and simple to track across the enterprise, providing seamless collaboration between IT support and operations.
  • Change management risk is mitigated by connecting Dev and Ops to accelerate critical development work and rapid deployment.
  • Service requests are easily associated with tracked assets.
  • Incidents are managed centrally and efficiently, connecting the right people at the right time.
Jira Service Management Screen

Increased ITSM/ITIL functionality at a decreased cost with Atlassian tools.

Date: Nov 18, 2021

For ITSM leaders at organizations that demand a high-velocity service management solution, Expium and Atlassian demonstrate the value of Atlassian’s flexible and robust ITSM tool suite that scales with your organization at our no-cost forum. All attendees will be eligible to win prizes throughout the event. Look forward to seeing you there!

All attendees are eligible to receive a customized implementation plan based on their organization's needs.

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Jira Service Management Fundamentals

Next webinar is Sep 9, 2021!

In this free 1-hour webinar, Expium's Atlassian Certified Experts provide a comprehensive introduction to Atlassian's ITSM solution, Jira Service Management. Discover the critical elements you need to implement this tool including customer portals, SLAs, queues, request types, and knowledge bases.

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Jira Service Management for ITSM

Next webinar is Sep 16, 2021!

In this free 1-hour advanced webinar, Expium's Atlassian Certified Experts demonstrate Atlassian’s full suite of ITSM tools. Observe case studies for incident management, change management, service management, and asset management using Opsgenie, Bitbucket, Statuspage and Insight in collaboration with Jira Service Management.

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Private classes and engagements

Looking to enable your admins or users to maximize Jira Service Management? Planning on implementing JSM, or migrating from another tool? Expium offers private custom engagements to ensure focus on your organization's unique environment, goals, and challenges. Whether it is setup, training, or customization, we'll help you realize your goals, and leave you empowered to carry on your mission.

Upcoming webinar dates

EventDateLocation
Jira Service Management FundamentalsSep 9, 2021 Online, 11 am CDT
Jira Service Management for ITSMSep 16, 2021 Online, 11 am CDT
Jira Service Management FundamentalsDec 9, 2021 Online, 11 am CST
Jira Service Management for ITSMDec 16, 2021 Online, 11 am CST
Jira Service Management FundamentalsFeb 17, 2022 Online, 11 am CST
Private ClassYour DatesYour LocationContact Us

Experts

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Steve Terelmes

Practice Lead and Atlassian Certified Professional

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Bryan Darr

Solutions Architect, SPC, and Atlassian Certified Expert

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Scott Price

Solutions Architect, SPC, and Atlassian Certified Expert

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Jason Kidner

Solutions Architect, SPC, and Atlassian Certified Professional

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Elizabeth Wheeler

Solutions Architect, SPC, and Atlassian Certified Professional

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Conner McNeil

Systems Engineer

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Related training to aid adoption

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