eBook: Atlassian's Secrets to Legendary Service
Will be provided free to those who attend the free webinar.
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Transform Your Service Desk:
The Atlassian Approach To IT Service Management
Watch this intro video and attend the webinar with your team.
ITSM Presentation
Will be available for download to attendees of the webinar.
Register HereA beautifully simple service management solution
Everything your IT team needs to deliver better service, resolve issues faster, and build trust with your organization.
Make service management easy and responsive
Take a modern, flexible approach to ITSM with an ITIL-certified service desk that's easy to use. Integrate JIRA Service Desk with Confluence and create a self-service knowledge base to deflect tickets and save time.
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"For a global team that’s doing help desk ticketing, or pretty much anything in IT, JIRA Service Desk really helps us to be efficient and effective as a team." — Alex Stillings, Manager of IT Support Services, Twitter
Build trust with real-time incident communication
Communicate downtime, incidents, and scheduled maintenance with StatusPage. Never reply to a "what's the status?" email again. Keep your IT team focused on the fix.
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"During outages, we used to get bombarded with teammates asking "Is the site down?" Today, the first thing the Incident Commander does is update our StatusPage. No more questions." — Douglas Jarquin, Technology Operations Manager, Zumba fitness
Swarm and resolve high priority issues, faster
Group chat helps you rally the right team of experts to resolve incidents faster. No more switching between apps. Access seamless integration to your software and IT systems.
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Share knowledge
Add Confluence to JIRA Service Desk and help your customers help themselves. Knowledge base articles are free to read. Only pay for Confluence users who author content.
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Go mobile
Get instant notifications with HipChat and never miss a critical service desk issue no matter where you are.
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Get ITIL-friendly
JIRA Service Desk is PinkVERIFY™ certified for request fulfillment, incident, problem, and change management processes.
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Track assets
Track your assets today with asset management add-ons. Stay informed on where’s your gear.
Transform Your Service Desk:
The Atlassian Approach To IT Service Management
Free Webinar | Live Online
Trusted by over 20,000 IT teams worldwide
About Expium
Unify Atlassian deployment across the enterprise with Expium, an Atlassian Expert partner offering comprehensive consulting services across the Atlassian Suite of products. Expium works with organizations large and small, and provides public and private training on request.
Contact Expium
Contact Expium to discover more ways YOUR ORGANIZATION can benefit from incorporating ITSM into your Atlassian Applications.
1610 Des Peres Road, #150
St. Louis, MO 63131-1863
USA
Phone # +1 636 281 8657
Fax # +1 636 489 2750
