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Expium Chain

Enterprise Service Management

Streamline service delivery across your enterprise.

Migration

Interstellar Pizza Party: Solving cosmic incidents with Jira Service Management

Date: September 19, 2023, 11:00-12:30p US/Central

No Cost

Embark on a cosmic journey (over lunch) with our team through the vast reaches of outer space, where our intrepid astronauts face a perilous mission fraught with disaster.

Join us for a delicious, interactive, and exhilarating event, inspired by the world of Dungeons and Dragons where Jira Service Management takes center stage.

*Pizza shipment is limited to Canada & the US. To maintain the quality of the workshop, seating is limited.

Service management solutions that scale

  • Optimize and automate vital processes
  • Maximize the ROI on your asset, configuration, incident, change, and service management solutions
  • Migrate your legacy system to Jira Service Management
  • Enable administrators with live workshop-based training
  • Integrate with your existing systems
  • Match your unique context to Atlassian's suite of products: Jira, Confluence, Jira Service Management, Opsgenie, Assets, and Statuspage

Expium's ITIL and Atlassian certified experts design custom service management solutions for both large and small enterprises across a variety of industries.

Our experts manage engagements transparently using Jira and Confluence, providing visibility into progress, risk, and impediments.

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Agile Play List

Expium’s ITSM Solution Series

Featuring Atlassian’s approach to high-velocity ITSM, an organization’s successful journey from ServiceNow to Jira Service Management, and a deep dive into asset, change, and incident management.

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Jira Service Management Fundamentals

In this 1-hour webinar, Expium's Atlassian Certified Experts provide a comprehensive introduction to Atlassian's enterprise service management solution, Jira Service Management, covering basic tool features such as customer portals, SLAs, queues, request types, and knowledge bases, as well as real-life use cases built for our clients. Join us for our next webinar Sep 28, 2023!

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Jira Service Management for ITSM

In this 1-hour webinar, Expium's Atlassian Certified Experts demonstrate Atlassian's full suite of ITSM tools. Observe case studies for incident management, change management, and asset management, using Opsgenie, Bitbucket, Statuspage, and Assets in collaboration with Jira Service Management. This webinar builds on our Jira Service Management fundamentals webinar, which focuses on the basic Jira Service Management platform. Join us for our next webinar Oct 5, 2023!

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Leading the Way: Tech Talks that Shape Tomorrow

In this 1-hour webinar, join our panel of tech visionaries as we delve into the dynamic world of cutting-edge technology. From AI and automation to blockchain and cybersecurity, we'll explore the relevant tech topics that are shaping the future. Our experts provide insightful discussions and practical examples, showcasing real-world solutions that empower you to navigate and leverage the transformative potential of emerging technologies. Get ready to gain valuable insights towards a successful future in the rapidly evolving tech landscape. Join us for our next webinar on Oct 5, 2023!

Customer success

"I can't say enough good things about Expium. They're amazing. They're timely. They helped us out. They're just great." — James Scott, Manager, Store and Support Tool Engineering, JD|Finish LineFive Star

Expium's approach to enterprise service management

At Expium, we strive to empower our clients to succeed beyond our engagements. This means bringing value to every interaction, proactively identifying and solving our client’s underlying challenges, building custom solutions when off-the-shelf won’t do, and approaching every engagement with empathy and transparency.

Expium supports your service management implementation throughout the entire process: discovery, licensing, proof-of-concept, rapid iteration, and end-user training. Additionally, we strive to match the size of your solution to your unique needs, avoiding over-spending and over-engineering.

Related public and private training to aid adoption

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Licensing

Discover time and cost savings through consolidation, co-terming, and migration of your essential licenses.

Enterprise Service Management Experts

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Steve Terelmes

Practice Lead, SPC, and Atlassian Certified Professional

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Bryan Darr

Solutions Architect, SPC, and Atlassian Certified Expert

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Conner McNeil

Systems Engineer and Atlassian Certified Professional

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Wade Cornett

Business Process Consultant and Atlassian Certified Professional

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Konrad Garus

Systems Architect and Atlassian Certified Professional

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Sam Ayres

Business Process Consultant and Atlassian Certified Professional

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Joshua Selesnick

Coach and Scrum Master

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