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Enterprise Service Management

Streamline service delivery across your enterprise.

Migration

Jira Service Management at Willy Wonka's Factory

Date: March 21, 2023 at 10-11:30am Central

No Cost

A sneak peek into Atlassian's Jira Service Management solutions, hosted at Willy Wonka's factory. Join us for live presentations, live Q&A, and a world-class chocolate tasting!

How it works:

Apply for the event using the link below. Your sampling box of hand-crafted chocolate creations will be shipped to the US address provided in your application.

At the start of the event, grab your chocolates, your best Jira Service Management questions, and join us live using the zoom link provided. Expium will take you on a tour of how different teams use Jira Service Management, and we will do four tasting breaks led by the very chocolatier who crafted them!

Service management solutions that scale

  • Optimize and automate vital processes
  • Maximize the ROI on your asset, configuration, incident, change, and service management solutions
  • Migrate your legacy system to Jira Service Management
  • Enable administrators with live workshop-based training
  • Integrate with your existing systems
  • Match your unique context to Atlassian's suite of products: Jira, Confluence, Jira Service Management, Opsgenie, Assets, and Statuspage

Expium's ITIL and Atlassian certified experts design custom service management solutions for both large and small enterprises across a variety of industries.

Our experts manage engagements transparently using Jira and Confluence, providing visibility into progress, risk, and impediments.

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Agile Play List

Expium’s ITSM Solution Series

Featuring Atlassian’s approach to high-velocity ITSM, an organization’s successful journey from ServiceNow to Jira Service Management, and a deep dive into asset, change, and incident management.

Watch

Jira Service Management Fundamentals

In this 1-hour webinar, Expium's Atlassian Certified Experts provide a comprehensive introduction to Atlassian's enterprise service management solution, Jira Service Management, covering basic tool features such as customer portals, SLAs, queues, request types, and knowledge bases, as well as real-life use cases built for our clients. Join us for our next webinar Mar 23, 2023!

Sign up

Jira Service Management for ITSM

In this 1-hour webinar, Expium's Atlassian Certified Experts demonstrate Atlassian's full suite of ITSM tools. Observe case studies for incident management, change management, and asset management, using Opsgenie, Bitbucket, Statuspage, and Assets in collaboration with Jira Service Management. This webinar builds on our Jira Service Management fundamentals webinar, which focuses on the basic Jira Service Management platform. Join us for our next webinar Mar 30, 2023!

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Customer success

"I can't say enough good things about Expium. They're amazing. They're timely. They helped us out. They're just great." — James Scott, Manager, Store and Support Tool Engineering, JD|Finish LineFive Star

Expium's approach to enterprise service management

At Expium, we strive to empower our clients to succeed beyond our engagements. This means bringing value to every interaction, proactively identifying and solving our client’s underlying challenges, building custom solutions when off-the-shelf won’t do, and approaching every engagement with empathy and transparency.

Expium supports your service management implementation throughout the entire process: discovery, licensing, proof-of-concept, rapid iteration, and end-user training. Additionally, we strive to match the size of your solution to your unique needs, avoiding over-spending and over-engineering.

Related public and private training to aid adoption

All upcoming events

EventDateLocation
Jira Service Management FundamentalsMar 23, 2023 Online, 11 am CDT
Jira Service Management Boot CampMar 28-29, 2023 Online, 9 am CDT
Jira Service Management for ITSMMar 30, 2023 Online, 11 am CDT
Project Portfolio Management (PPM) with AtlassianApr 13, 2023 Online, 11 am CDT
Introduction to ConfluenceApr 20, 2023 Online, 11 am CDT
Jira Boot CampApr 24-26, 2023 Online, 9 am CDT
Confluence Boot CampApr 27, 2023 Online, 9 am CDT
Introduction to Jira AlignApr 27, 2023 Online, 11 am CDT
Jira Align Boot CampMay 3, 2023 Online, 9 am CDT
Jira Work Management for AllMay 4, 2023 Online, 11 am CDT
Successful Atlassian Cloud MigrationMay 18, 2023 Online, 11 am CDT
Private ClassYour DatesYour LocationContact Us

Licensing

Discover time and cost savings through consolidation, co-terming, and migration of your essential licenses.

Enterprise Service Management Experts

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Steve Terelmes

Practice Lead, SPC, and Atlassian Certified Professional

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Bryan Darr

Solutions Architect, SPC, and Atlassian Certified Expert

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Conner McNeil

Systems Engineer and Atlassian Certified Professional

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Konrad Garus

Systems Architect and Atlassian Certified Professional

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Wade Cornett

Business Process Consultant and Atlassian Certified Professional

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Sam Ayres

Business Process Consultant and Atlassian Certified Professional

Find out more

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