Often I describe JIRA as a large set of Legos in a bucket. JIRA is one of those tools that is so flexible it is hard to get your head around how to use it. The Lego analogy works on many levels. Using the predefined project types, JIRA Agile, JIRA Service Desk, etc is like […]
Technology platforms mature and improve over time. The Atlassian ecosystem is no exception. One area where Atlassian has matured dramatically is in supporting customizations. In the past customizations were a real “wild west” edit the database and file system approach. Today we have flexibility in configuration and a strong API. Often people have a hard […]
At Oasis Digital, Expium’s sister company, our core business is to build custom software that helps our customers thrive. Everyone that works at Oasis Digital solves challenging technical problems every day. Our team creates solutions for complex customer needs, and is constantly improving our technology stack to do this more effectively. Similarly, at Expium we […]
Hope everyone is having a great week! Below you’ll find a JIRA “Cup O’ Links,” a few helpful links to articles that answer some common questions and problems users face with JIRA. 5 Steps to Build a Killer Dashboard JIRA At Your Service: 10 Tips & Tricks for Improving Your Service Desk – Atlassian Summit […]
System Administrators often find themselves caught trying to fulfill the promises and hype that come with a new system purchase. As ERP companies learned the hard way over the last twenty years, a system is only as good as its user adoption. Metrics cannot flow to management without individual users, on a consistent basis, doing […]
A student in a recent JIRA Boot Camp commented on how I described agile processes differently than a consultant her company had brought in. She noted that what I described seemed to make more sense. This got me thinking about those differences, why our approaches were different, and why it should matter. I read a […]
Strategies for successfully traversing the ever shifting Atlassian UI Atlassian’s JIRA is a fascinating platform for me to use, teach about, and study. I have been working with computers since I was a child in the 80’s. My parents did not buy an Atari game machine when they were popular, we bought an Atari 400 […]
Using custom issue types and multiple nested workflows to bring business management processes into a project without disrupting the core workflow. Last month I had the pleasure of teaching a private JIRA Boot Camp at a national corporation on the East Coast. They had been using JIRA for a while, and had achieved a level […]
